You might find what you need here, if not please either call or email us to seek further information from one of our dedicated team.
Delivery & Returns
Which parts of the UK do you deliver to?
We deliver as standard FREE of charge to "UK Mainland", This includes every post code in England & Wales, but only G & EH post codes in Scotland through the website.
Do you still offer delivery to other post codes outside "Mainland UK"?
Yes, please contact us and we will be happy to arrange a delivery price to your dedicated post code.
How do I start the return process?
Please refer to our returns policy, but generally if you want to start the returns process then please start the process through your 247 Direct account where you will be guided through the next steps.
Products
Are product delivery times accurate?
We try our best to keep the product delivery time accurate, however sometimes products can be out of stock which is out with our control.
Are all products the latest models?
We only offer the latest models by the very best manufacturers. Sometimes we have older models available but we will state that on the product listing.
The product image doesn't match the description.
Sometimes due to the level of products listed we make mistakes. If you see something that doesn't look right let us help you, contact our sales team today.
Warranty
How long a warranty do you offer on products?
As each manufacturer differs with their terms, every product warranty will vary.
How do I find out a product warranty?
If the product warranty is not listed on the product page, please contact our sales team and we will advise you directly.
How do I claim on a product warranty?
If you believe that you need to claim on a product warranty, please contact our sales team who will be happy to help.